Statement About Huawei Health and Privacy

Last updated: December 15, 2021

Huawei Health is an app provided by Huawei Software Technologies Co., Ltd. (hereinafter referred to as "Huawei", "we", "us", or "our") for you to obtain fitness guidance and use health services. Huawei takes your personal information and privacy seriously, and is committed to taking appropriate security measures to protect your personal information in accordance with relevant laws and established industry security standards.

Important Notes

To provide better fitness and health services for you, we need to collect your personal information (age or date of birth, gender, height, and weight), account information (profile picture, nickname, and K-points), fitness and health data (fitness data and health data), app information (basic app information, app usage information, Account login information, and search result records), network information (carrier information), location information (precise location, workout route, and base station information), device information (basic system information, device name, device identifier, IMEI, MAC address, system logs, system usage information, and device usage information), personalized information (interests and preference), and data submitted by you (such as questions, suggestions, and questionnaire answers). Such information can help more accurately calculate the fitness data, and the fitness and health information will be kept and displayed for you.

Huawei Health allows you to share your data with third parties to obtain more professional services, such as third-party ECG interpretation, step counts, and insurance services. Please read the corresponding privacy policy carefully in the third-party software before enabling the services. In addition, we will request your consent again before sharing data.

To provide you with continuous fitness records and device linkage features, the Huawei Health app will automatically start when the system is powered on, access the sensor of your phone or tablet to obtain the step count data after you exit the app, and connect to a network to sync data, receive messages, update device software, and upload logs.

Your fitness and health information contains sensitive personal information, which will be uploaded by us to the Huawei server only after you give explicit consent in the app. You can uninstall this app or go to Me > Privacy management to stop the collection and processing of the aforementioned data or features. Your aforementioned data will be stored in the People's Republic of China.

1 How We Collect and Use Your Personal Information

You can access the List of Personal Information Collected to briefly learn about how personal information is used in Full mode. See the following for details about the personal information collected for each feature.

We will provide you with the features described below through Health. To fulfill our contractual obligations, we will process information required below when you use such features. If you do not provide the related information, your use of the features in this app will be affected.

1.1 Account login

To manage your fitness and health data, you need to register and log in to your account using the HUAWEI ID services. Please ensure that you have read the Statement About HUAWEI ID and Privacy before using HUAWEI ID, to learn about the collection, use, and sharing of personal information about the corresponding account. We need to use your account information (nickname and profile picture) and basic personal information (gender and date of birth) after you log in. Your nickname and profile picture will be used for display in the app, and your gender and date of birth will be used for offering you better fitness advice.

To sync the personal emergency information, including your name, address, blood type, allergic reactions, allergies, drugs, organ donors, drug conditions and precautions, and emergency contacts, go to Me > Profile, and fill in Emergency information. Your personal emergency information will be synced to some smart wearable devices and saved locally after successful pairing. Such data will not be uploaded to the cloud.

1.2 Fitness and health device management

To manage your fitness and health devices, including wearable devices (such as bands and watches), earphones, fat scales, and other fitness devices manufactured or sold by Huawei and its affiliates, and other third-party devices, such as heart rate devices, blood pressure monitors, blood glucose monitors, thermometers, treadmills, smart bikes, rowing machines, elliptical trainers, and electronic jump ropes, we need to collect your device identifier (including the MAC address), device hardware information, device usage information, basic system information, and network information. Such information is collected to establish Bluetooth connections, manage device configurations, perform software updates, display data sources, generate e-warranties, collect statistical data on device activation, and improve network connectivity.

To ensure the information syncing between the wearable device and phone or tablet, the Calendar events and basic system information on the phone or tablet are accessible to your paired wearables. The data will not be uploaded to the Huawei server. You can go to Devices > Details, touch the corresponding device, then touch Device settings to stop data synchronization. The connection to a health and fitness device is implemented via Bluetooth or NFC to obtain the fitness and health data from the device. You can also stop the collection of such data by disconnecting or unpairing the fitness device.

To provide more accurate data monitoring, the gender, age, height, and weight you entered under Me > Profile in the Huawei Health app will be synced to your paired health and fitness device (such as your band, watch, or body fat scale).

Some wearables that support call functionality need to access the contact information and call logs on your phone/tablet to answer and make calls. Some fitness and health devices from the ecosystem support heart rate monitoring and mood detection. This app will send your heart rate data to your earphones for a better user experience.

Some wearables support AI Voice, which can be enabled by pressing and holding the Down button. To provide you with voice interaction services, such as querying the weather, controlling smart home devices, playing music via HUAWEI Music, and accessing apps on wearables with voice commands, we need to collect your account information, voice commands, contact list, and location information required by voice services. For more details, please refer to the Statement About AI Voice and Privacy.

Some wearable devices support payments, Huawei Share OneHop, and access card features, and need to read your bank card, NFC tag, or access card information via NFC for you to activate and manage your bank cards, transportation cards, NFC tags, or access cards. The carrier information, device hardware information, basic app information, account information, and device identifier (including the IMEI and MAC address) will be provided to the card issuer or service providers authorized by the card issuer for card configuration and risk control. For details, please refer to the Statement About HUAWEI Wallet and Privacy and service agreements of the respective card issuer.

Some smart wearable devices support the activation of the eSIM card feature. Such a device's ICCID, device identifier (including the IMEI and IMSI), and other information need to be read and sent to the corresponding carrier for the user to activate and use an eSIM card. After the eSIM card is activated, the smart wearable devices can access the Internet, make or receive calls, and provide other features. For more details, please refer to the related agreements of the corresponding carrier.

When connecting to a third-party fitness device, your heart rate data and step count may be sent to the fitness device for real-time display. If you log in to a third-party account on a fitness device, the fitness device will retain your fitness data and upload it the third-party server. Please read the corresponding privacy policy carefully in the third-party software before enabling the services. The Wi-Fi body fat scale can directly connect to the server via WLAN and upload your health data (such as your weight, body fat, heart rate, and pressure) and the device identifier (including the MAC address) of your scale to HUAWEI CLOUD accessible in the Huawei Health app. To stop the uploading of such data, unpair the Wi-Fi body fat scale. If you share your Wi-Fi body fat scale with another user (hereinafter referred to as a "sub-user"), the nickname, account, and measurement data of the sub-user, and the information about the group of users sharing your device (shared device's device identifier and the nickname and account information of the users sharing the device) will be uploaded to HUAWEI CLOUD. If the Wi-Fi body fat scale cannot identify the sub-user to which the measurement data belongs, it will upload the weight data to multiple accounts in the group at the same time for the user to claim the data. If you do not want to share devices, do not add sub-users. This does not affect other features.

When connected to fitness and health devices of Honor Device Co., Ltd., Huawei Health only provides the method of updating devices, while the manufacturers of the devices are responsible for providing the device firmware updates, and for the quality and results of such updates. Some devices support automatic detection of firmware updates. Once this feature is enabled, the device automatically detects and downloads the latest firmware version. You can go to the Devices screen, touch the corresponding device to access the details screen, touch Firmware update, touch the Settings icon in the upper right corner, and enable or disable Auto-download update packages over Wi-Fi. After disabling Auto-download update packages over Wi-Fi, you can still manually check for updates. Your device name, device identifier, device logs, and device usage information will also be uploaded to the servers of Honor Device Co., Ltd. for activation statistics and wearable device issue analysis. For more details, please refer to the Statement About Honor Device and Privacy.

After pairing your Huawei wearable devices with your phone, third-party apps that interact with these devices through Huawei Health may obtain your device's random identifier (which will be reset with each pairing and is unique for each app), device name, device hardware information, and device status (charging or in use), so they can send notifications or messages to your wearable devices, and access data on your wearables with your explicit consent, including the sensor data (heart rate and electrocardiogram), sleep status (being asleep or awake), workout type (walking or running), heart rate exception alarm, and wearing status of the device. You can manage the permissions for these third-party apps by opening the Huawei Health app, going to Me > Settings > Device capabilities, and selecting the corresponding third-party app.

If weather forecasts are supported on your wearable device, we will send your location information to the weather service provider to obtain and display the weather information in your area. To stop the data sharing, you can disable the weather forecast feature on the device management screen of this app.

1.3 Fitness and health data management

1.3.1 Managing personal profile

To manage your personal profile and improve the accuracy of fitness data, we need to collect your personal profile, including your gender, date of birth, height, weight, preferences, and fitness settings (such as your fitness target, heart rate range, and metric and imperial system settings). You can add or modify the information by going to Me > Profile. If you do not provide such information, the fitness data we provide to you may be inaccurate, but this does not affect you using personal profile management on your device. You can go to Me > Privacy management > Sync personal info to cloud to stop uploading data to the Huawei Health cloud.

1.3.2 Managing fitness data

To record, back up, and manage your fitness data, we need to collect location information, workout route, workout type, workout duration, running form, step count, distance covered, calories burnt, climbing height, VO2 max, workout heart rate, speed, incline, step frequency, intensity, resistance, stroke frequency, stroke count, jump count, trip count, and other workout data. Workout types include walking, running, cycling, climbing, swimming, triathlon, basketball, skiing, and golf. The purpose of collecting such information is to record and collect statistics about your daily fitness data and workout route so as to provide you with various fitness services.

The outdoor workout route tracking feature is provided by AutoNavi Software Co., Ltd., Huawei Software Technologies Co., Ltd., and Google. Your location information needs to be collected and provided to the map service provider during the process. Some map service providers also need you to provide your device identifier and network information. The collection and processing of specific data is subject to the privacy policies of the corresponding third party, which you need to read before using the service.

If you do not provide this information, you can still record your fitness data locally, but cannot store it on the cloud, and may lose the data if you uninstall the app or change your phone. You can go to Me > Privacy management > Sync fitness data to cloud to stop uploading data to the Huawei Health cloud.

1.3.3 Managing health data

To manage your health data and display relevant data, we need to collect your sleep, heart rate, blood oxygen, blood pressure, blood sugar, body temperature, body fat, menstrual cycle, and electrocardiogram data. The collection of body fat data relies on the collection capability of the device, which may include the weight, body fat, body fat percentage, impedance, BMI, muscle mass, basal metabolic rate, water weight, water percentage, visceral fat level, bone salt, protein percentage, body age, skeletal muscle mass, skeletal muscle mass index, fat balance, muscle balance, physical form, waist-hip ratio, body type, body condition rating, and other calculated and measurement data. Heart rate data includes exercise heart rate, daily heart rate, and stress data generated through heart rate data analysis. Waist-hip ratio can be an estimated value or a manually corrected value. Health data is sensitive personal information. The purpose of collecting such information is to measure, record, display, and calculate your health-related data, in order to provide you with personalized health services.

If you do not provide such information, you can still use the health data management feature of Huawei Health, but cannot store your health data on the cloud, and may lose your health data if you uninstall the app or change your phone. You can go to Me > Privacy management > Sync health data to cloud to stop the collection of your health data.

1.4 Feedback

To improve product and service quality and user experience, we need to collect your device identifier, basic system information, device usage information, system usage information, and wearable device usage information, including the screens you access and buttons you touch in the app, and app and device functioning conditions, which will be used to analyze and perform statistics on device and app usage. The above data will only be analyzed on an aggregated level without involving your personal information. All related data will be deleted after use. If you do not want to provide such information, go to Me > Privacy management > Analysis and improvement to disable this feature. Your other Huawei Health services will not be affected.

You can enter your problem description and contact information, and upload the system logs (including device system logs) from the Feedback section, if any problem occurs during your use of the app. The logs may contain your personal information (such as your workout type, workout duration, and running form), but will not contain fitness data or other information that can be used to identify you (such as your Account information). To help us fix the problem as soon as possible, we also need to collect the system usage information, device hardware information, device identifier, and basic system information. The app logs and contact information you upload will only be used for communication and troubleshooting, and will be automatically deleted at the end of their retention period. If you do not provide such information, the developers may not be able to solve the problems you encounter. However, your use of other features of the Services will not be affected. In order to improve our services and products, we will collect your device identifier (including the MAC address), device hardware information (such as device type), and basic system information (such as country code) in order to push surveys to you from time to time, in which we need to collect your personal information with your consent. How we collect and use your personal information will be explained in the surveys. You do not have to participate in such surveys if you do not wish to, and your use of this app will not be affected.

1.5 Membership services

When you log in to your HUAWEI ID, you can enable the Health membership services, and subscribe to paid memberships. In order to provide you with these services, we need to collect your subscription records, membership status, and privileges, so that you can view them at any time and also for copyright protection purposes.

When the membership services you subscribe to include benefits provided by our partners, you can enjoy benefits across linked accounts. Your contact number collected during the registration of your HUAWEI ID will therefore be shared with our partners for cross-account benefit sharing purposes. For more information, please refer to the applicable account linking agreement.

You can purchase or redeem a membership in Health to obtain benefits, virtual items, or virtual assets available for the membership. When providing the preceding services, we will use your HUAWEI ID information to identify you, create and store orders for you, collect your payment information, as well as to grant you the applicable benefits, virtual items, or virtual assets, or to share your payment results to the third parties. Your virtual assets are sensitive data. Therefore, we take strict protection measures to ensure the accuracy and security of your asset data.

1.6 Cross-app data syncing

If you are using a Huawei phone or tablet, we will provide your fitness data (step count, workout distance, calories burned, and climbing height) for analysis and display by built-in apps/services of the system (including lock screen display and notification panel display). If you log in to HUAWEI Assistant∙TODAY (including AI Tips and Smart suggestions) using your Account or add the Health card on a Vision, your fitness data (step count, workout distance, and calories burned) under the same Account will be synchronized to HUAWEI Assistant∙TODAY for display. You can stop such data sharing by deleting the Health card or withdraw your consent to the Statement About HUAWEI Assistant∙TODAY and Privacy. For more details, please refer to the Statement About HUAWEI Assistant∙TODAY and Privacy.

If you log in to the AI Life app using your Account, Huawei Health may sync your health and fitness device information (such as device identifier and device usage information), personal information (such as your profile picture, nickname, and age), and fitness data (such as weight and body fat) under the same Account to AI Life so you can also display and manage data from your wearable device in the AI Life app. For more details, please refer to the Statement About Health Data Syncing Service and Privacy.

With your consent, we will provide you with the capabilities described below and process information for these purposes.

1.7 Value-added health and fitness services

Cycle calendar: If you link the HUAWEI Cycle Calendar app with the Huawei Health app, we will process your cycle calendar data to provide period prediction, recording, and reminder services.

ECG collection and interpretation: If you link the ECG app with the Huawei Health app, we will record and back up your ECG data. The ECG interpretation service in the ECG app is provided by National Telemedicine and Connected Health Center and Zhejiang Helowin Medical Technology Co.,Ltd, which are third parties. We will collect your transaction records. Please read their privacy policies on the third party service screen before enabling this service. In addition, we will obtain your authorization again before sharing data. You can view and manage the data or revoke the authorization on the third party service screen.

Fitness guide: To provide you with workout plans and courses, as well as professional exercise guidance, we will analyze your exercise records (including the workout type and duration, calories burned, exercise heart rate, and VO2 max) locally and provide you with the Intelligent Coach feature that is able to give voice instructions. To disable this feature, open Huawei Health, select Exercise, touch the icon in the upper right corner, and go to Workout settings > Audio reminders.

Push Service: The Huawei Health app uses Push Service to send notifications to you in a timely manner. For this purpose, Push Service will collect your IP address (will not be retained) and records of sending, receiving, displaying, clicking, and deleting notifications, and will send the data to Huawei Health. To provide you with fitness and health news, products, and services, we will push relevant notifications to you. This feature does not analyze your personal data. If you do not want to receive push messages, go to Me > Settings > Notification management in the app and disable the corresponding notifications.

Health community: The Health community feature allows you to conveniently share your fitness records (step count, workout duration, workout distance, and calories burned) and health data (daily heart rate, blood pressure, blood sugar, blood oxygen, sleep, stress, body temperature, ECG interpretation results, and diet records) with your family and friends. Other users in Health community will not see the data that you have not authorized to share. You can exit Health community to stop the data sharing. Health community can also share your location information with your family members with whom you have allowed the sharing. The location information will be uploaded to the cloud when being viewed, through this app (if the watch is connected to this app), or through your watch (if the watch is used alone). You can enable location sharing when accepting a follow request, or manage the sharing of your location or other data with a Health community member after entering the Health community screen, selecting Followers from the menu in the upper right corner, and choosing the member. This feature is unavailable if you have not uploaded your personal data to the server.

Group: We also need to collect your fitness data, health data, and group information to analyze group data, notify you of the in-group ranking, and share your workout data such as your step count, workout type, workout duration, and workout distance in the group to help you better understand and motivate yourself. Users outside the group will not see your personal information. You can quit the group to stop the data sharing. This feature is unavailable if you have not uploaded your personal data to the server.

Achievement system service: To provide this service, we will generate your level, K-points, achievements, and weekly, monthly, and annual fitness reports, and award you with virtual medals based on your historical fitness and health data. If you do not provide such information, we will not be able to provide you with services related to your achievements.

Online activity service: To provide this service, we will use your nickname, profile picture, and related fitness and health data. Your nickname and profile picture are used to display the ranking in an activity, and your fitness and health data is used to calculate the activity score. During the activity, you may need to enter your name, address, and phone number to complete the participation information or receive a prize. You can exit an activity to stop the collection of your activity data by touching Discover in the app, selecting the corresponding activity, and touching Quit activity. If you choose to participate in a third-party activity, you need to give explicit consent to allow the third party to obtain your data. The data you entered will be stored on the third-party server.

Selected stores service: The selected stores service in the Huawei Health app is provided by Huawei Vmall and More Health. More Health is operated by Beijing Miaoyijia Information Technology Co., Ltd. Huawei Vmall and More Health each provides different data protection and privacy policies. Please carefully read and agree to the terms of services when visiting the respective store for the first time. If you have purchased a product, you need to enter your shipping address to complete the purchase. Your data and order information will be stored on the servers of Huawei Vmall or More Health. For details, refer to the corresponding privacy policy.

1.8 Experience improvement

To optimize our models and algorithms, and improve your exercise experience, your exercise data will be used in exercise statistics after being anonymized. If you do not want to provide such information, go to Me > Privacy management > Allow fitness data to be used for statistics to disable this feature. Your other Huawei Health services will not be affected.

1.9 Themes service

Some wearable devices support music playback and watch face services. We need to collect your account information, MAC address, and device hardware information to obtain music files or watch face images, and transfer the data to the wearable devices through secure channels. For more details, please refer to the Statement About HUAWEI Music and Privacy and Statement About HUAWEI Themes and Privacy.

2 Required Permissions

Storage: You can enable this permission to read or write app usage information, images, videos, and step count intermediate data when using features such as sharing, step count, and adding devices. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected. (This permission is not required by iOS devices.)

Camera: We need to apply to you for obtaining this permission when you connect devices, activate membership rights, take photos, or use the group feature by scanning a QR code. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected.

Location: You can enable this permission to access your current location so you can generate a route map for a single workout session, enable Bluetooth pairing, receive the weather push notifications, and use other features. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected.

Phone: This permission is required by some fitness and health devices to obtain your call status when you pair your device with an associated device or use your wearable device to make or answer calls, reject incoming calls, or receive incoming call information. If you disagree with this permission, you can revoke it at any time. Your use of other services will not be affected. (This permission is not required by iOS devices.)

Microphone: This permission is required by some fitness and health devices when you use your wearable devices to give voice commands or use the audio port to transmit data. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected. (This permission is not required by iOS devices.)

Call logs: This permission is required by some fitness and health devices when you use your wearable devices to display missed calls, control the volume, and switch communication channels. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected. (This permission is not required by iOS devices.)

Contacts: This permission is required by some fitness and health devices to import the contacts to your wearable devices quickly, so you can make calls or add group member information. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected.

SMS message: This permission is required by some fitness and health devices when you use your wearable devices to reject an incoming call and send an SMS message, so you can send the SMS message to a specified contact. If you do not need such services, you can revoke this permission at any time. Your use of other services will not be affected. (This permission is not required by iOS devices.)

You can manage the permissions for this app from system Settings.

3 Personalized Recommendations

With your consent, we will provide you with the personalized recommendations service. We will use your gender, age, HUAWEI ID information, fitness information, app usage information, device hardware information, membership rights, and data of other related Huawei apps to recommend appropriate content (which may include advertisements) for you in this app and other Huawei apps. For example, we use the service to provide you with a better user experience and personalized services through the notification panel of your phone or tablet or in-app messages, such as fitness and health information, intelligent recommendations, and course recommendations. To enable or disable this feature, go to Me > Privacy management > Personalized recommendations. If you disable the Personalized recommendations feature, you will still receive health and fitness-related recommendations, but they are not based on analysis of your personal information.

In addition, we will use your gender, age, HUAWEI ID information, account information, and health information to provide you with appropriate health consulting and business services. To enable or disable this feature, go to Me > Privacy management > Health service recommendations. If you disable the Health service recommendations feature, you will not be able to get personalized health services recommended based on your tags. If there are health services that do not distinguish user tags, you will still receive health service recommendations related to Huawei Health. If you do not want to receive any messages or pop-up notifications, go to Settings > Notification management > Pop-ups to disable the push feature.

4 Advertising and Marketing

With your consent, we will provide you with personalized commercial advertisements. For this purpose, we will collect and process your device and usage information (device identifier, operating system settings, device hardware information, basic app information and usage information, network information, carrier information, and HUAWEI ID information), as well as your interactions with advertisements placed through the HUAWEI Ads platform. We will only share information with our advertising partners within this scope. The above data will be sent to and stored on servers in the People's Republic of China for two (2) years. For details about how we collect and use your personal information to deliver personalized advertisements to you, please refer to the Statement About Ads and Privacy.

HUAWEI Ads will use your personal information at Huawei (including its subsidiaries) to create user groups (advertising segments) to group users with similar characteristics and serve targeted advertisements to these groups. Your information is used to determine which user segment you are assigned to and, accordingly, which advertisements you will receive. To protect your privacy, when using your information for user segmentation purposes, there will be at least 5,000 users in your group.

If you want to restrict personalized ads, you can go to Me > Privacy management > Personalized recommendations and disable Personalized recommendations. After disabling personalized advertisements, you may still receive the same number of advertisements, but they will be less relevant to you.

5 Protection of Minors

We attach great importance to the protection of minors' personal information. Huawei will provide services and protection for minors in strict accordance with national laws and regulations. If you are a minor, your parents or legal guardians must agree to your use of this app, and agree to the applicable terms and conditions. Parents or other legal guardians should also take appropriate precautions to protect minors, including monitoring their use of this app.

In particular, if you are a child (a minor under the age of 14), please make sure to notify your parents or legal guardians about reading with you this Statement and the Huawei Consumer Business Statement About Children's Privacy Protection specifically formulated by us before you use our services, and use our services or provide information to us with the consent and guidance of your parents or legal guardians. If you are a parent or legal guardian, please ensure that the child under your guardianship uses our services and provides us with information with your consent or guidance.

In the interest of protecting children, child users are only permitted to use a child account. Parents or legal guardians must ensure that their child is using a child account. After this app is logged in to a child account, the app will not provide personalized recommendations or push advertisements. Marketing campaigns, lucky draws, news feeds, data sharing, content of the membership services, and certain other content will be hidden. Items in the shopping section and the watch faces will not allow purchases without your authorization.

6 Sharing with Third Parties

To provide you with some features, such as social sharing, health management, single workout route recording, heart health research, and vascular health research, we need to provide your personal information to third parties. In order to protect the security and privacy of your data, we have signed data security protection agreements with our partners, which clarify our partners' responsibilities, obligations, and requirements when it comes to protecting your data. For details, please refer to the Details About Information Sharing with Third Parties.

7 Third-Party SDKs

To provide you with certain services, such as data collection from third-party fitness and health devices, social sharing, message push, and map-based location, we have integrated software development kits (hereinafter referred to as "SDKs") or other similar programs of our partners. For details, please refer to the Third-Party SDK List.

8 Managing Your Personal Information

Huawei highly respects your concerns regarding personal information, and you are provided with the following data subject rights and options.

8.1 Access your information

After you install and log in to Huawei Health, your personal information saved on the cloud will be automatically downloaded and synced to your phone or tablet.

In the Huawei Health app, you can access your fitness and health data through data cards, including cards for steps, fitness, sleep, heart rate, weight, blood pressure, blood sugar, SpO2, and the Devices screen.

You can obtain a copy of your personal data in relation to your HUAWEI ID by touching your profile picture on the Me screen to enter Account center and then touching Privacy center > Obtain your data copy, or by logging in to the Huawei Privacy Tool page (https://privacy.consumer.huawei.com/tool) using your HUAWEI ID in a browser on your computer or mobile device and then clicking or touching Obtain your data copy.

8.2 Delete your information

To ensure data security, your data will be linked to your account. Your fitness and health data will be encrypted in transmission and stored on the Huawei Health cloud server. You can go to Me > Privacy management to delete the data on the Huawei Health cloud at any time. You cannot retrieve the data after it is deleted. If you delete your account, your data will also be deleted. After you delete the data from the cloud, your fitness and health data will not be synced to the cloud and will remain on your phone or tablet.

You can erase the records of activities you have participated in by logging out of the specific activity or challenge from the app's Activities screen.

You can clear all your fitness and health data by clearing all Huawei health data in phone/tablet settings.

You can also clear all Huawei Health, Health Kit, and other service data linked with your account by deleting your account.

8.3 Rectify your information

You can edit your nickname, profile picture, gender, date of birth, height, and weight on the Me screen. However, the data automatically obtained from your phone, tablet, or fitness devices cannot be edited or updated.

8.4 Withdraw your consent

If you need to withdraw the authorization for value-added services, you can refer to the "Value-added health and fitness services" section to withdraw the authorization for the corresponding services.

If you need to withdraw the authorization for experience improvement, you can go to Me > Privacy management > Allow fitness data to be used for statistics to withdraw your consent.

If you need to withdraw the authorization for personalized recommendations, you can go to Me > Privacy management > Personalized recommendations to withdraw your consent.

If you need to withdraw the authorization for personalized health service recommendations, you can go to Me > Privacy management > Health service recommendations to withdraw your consent.

If you need to withdraw the authorization for sharing data with third parties, you can go to Me > Privacy management > Data sharing and authorization to withdraw your consent.

If you have any further requests, questions, comments, or suggestions regarding your rights as a data subject, please contact us using the contact information provided under the "Contacting Us" section of this Statement.

9 Information Storage Location and Retention Period

The aforementioned information will be sent to and stored on servers in the People's Republic of China.

We will retain your personal information for the period necessary to fulfill the purposes described in this Statement, and delete or anonymize your personal information beyond the time set out below, except as otherwise required by applicable laws and regulations.

Your information collected from surveys and device information collected during updates will be retained for six (6) months from the date of collection or be securely deleted when you delete your account.

Personal information collected by the user experience improvement service for statistical analysis and product improvement will be retained for one (1) year from the date of collection.

Log information obtained from the Feedback service and used for analysis and location: logs will be retained on the Huawei server for seven (7) days, and other data for two (2) years.

Data in connection with your participation in an activity or lucky draw will be retained for two (2) years from the end of the activity.

Your coupon information, transaction records, and order records in connection with the membership services will be retained for seven (7) years from the date of collection.

In the event that we discontinue our products or services, we will notify you in the form of a push notification, announcement, or by other means, and delete or anonymize your personal information within a reasonable period of time.

10 Contacting Us

We have a dedicated department and personnel for personal information protection. You can contact us by visiting the Privacy Questions (https://consumer.huawei.com/cn/legal/privacy-questions/) page. We will reply as soon as possible.

If you are not satisfied with the response you receive, especially if you feel that our processing or handling of your personal information has violated or infringed on your legal rights and/or interests, you may seek external resolution, whether by filing a lawsuit with the people's court in the relevant jurisdiction, submitting a complaint to the industry self-regulation association or relevant government regulatory agencies, or by other means. You may also consult us regarding the available channels for voicing your complaint.

Huawei's collection and use of your personal information is governed by our privacy policy. For more information, please refer to the Huawei Consumer Business Privacy Statement (https://consumer.huawei.com/en/legal/privacy-policy/worldwide/).